Terms of use

Hotel Prisma Barcelona

Terms and Conditions

In compliance with the duty of information contained in Article 10 of Law 34/2002 of July 11, Services of the Information
Society and Electronic Commerce, we inform you that the Web Site
https://app.thebookingbutton.com (hereinafter, the “Web”) is owned by Whistestone SL, with registered office in Avda. Josep
Tarradellas, 119-121, Barcelona, with NIF B-31448822.

Conditions of use

These Conditions describe the terms applicable to the services and content offered through the website
https://app.thebookingbutton.com and regulate the legal relationship between Whistestone SL and the customer.

The access to the web is free and gratuitous, the use of the Web supposes the acceptance without reserves of the totality
of the Conditions of Use. If you are not in agreement with these conditions you must abstain from using this page.

The visit to the eCommerce site by the user must be made responsibly and in accordance with current law, good faith,
these Conditions and respecting intellectual property rights owned by Whistestone SL or any other natural or legal persons.

The use of any of the contents of the website for purposes that are or could be illicit is strictly prohibited, as well as the
performance of any action that causes or may cause damage or alterations of any kind not consented by Whistestone SL,
to the eCommerce site or its contents.

The website and the products and services offered by ResponsibleBusinessName% is intended for persons of legal age
with sufficient legal capacity to be bound by these Terms of Use. It is possible that the use of certain services or the
contracting of certain goods or services is subject to special complementary conditions that require express consent and
that will prevail in any case over the present general conditions.

Registration of users

The use of services provided by Whistestone SL and purchase on the Web requires registration as a user on the Web. In
order to complete the registration must provide a series of personal data that must be true and accurate. You can consult
our privacy policy at the following link: https://www.hotelprismabarcelona.com/politica-de-privacidad

You must also bear in mind that you can modify your personal data at any time, as well as exercise your rights of access,
rectification, deletion, limitation and opposition in accordance with LO 3/2018 of 5 December, Data Protection and
Guarantee of Digital Rights (LOPDGDD) and with Regulation (EU) 2016/679 of the European Parliament and of the Council
of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement
of such data (RGPD), concerning the protection of individuals with regard to the processing of personal data and on the
free movement of such data (RGPD), and in accordance with Regulation (EU) 2016/679 of the European Parliament and of
the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free
movement of such data (RGPD).


Once an order has been placed, you will receive a message confirming receipt of the order as well as information on
shipping and billing of the order placed.

Method of payment

The purchase of services or products through https://app.thebookingbutton.com allows the following forms of payment:

  • Payment by debit or credit card through a virtual TPV.


The prices of the products are those indicated in the description attached to them. All prices indicated in the product
description are expressed in Euro (€) and include Value Added Tax (V.A.T.).

Consumer goods warranty

As a customer, you are considered a consumer in accordance with Royal Legislative Decree 1/2007, of 16 November,
approving the revised text of the General Law for the Defence of Consumers and Users and other complementary laws
(hereinafter, “TRLGDCU”).

Consequently, you have the right of withdrawal which consists in the fact that you can cancel the contract without having
to justify your decision during the fourteen (14) calendar days from the date of receipt of the property acquired or from the
date of conclusion of the contract in the case of the provision of services.

You must state your intention to withdraw within the period indicated and proceed to return the product, reimbursing the
price paid.

If you have problems with products or services purchased on this website, you can file a complaint through the European
Union’s dispute resolution platform here . Whistestone SL reserves the right to refuse to accept the claim submitted
through the platform.

Nullity and ineffectiveness of clauses

If any clause included in these Conditions were to be declared totally or partially null and void or ineffective, such nullity or
ineffectiveness would only affect that provision, subsisting the present General Conditions in everything else, such
provision being considered not included.

Applicable legislation and competent jurisdiction

These conditions are governed by Spanish law. Whistestone SL and the user agree to submit any disputes that may arise in
relation to the contracting of products or services subject to these General Conditions to the Courts and Tribunals of the
User’s domicile.

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